
Privacy Policy
Terms & Conditions
Scope
The company PULLCAST (Part of COVET GROUP holding company) sells products covered by the “PULLCAST” trademark worldwide; These General Terms and Conditions of Sale are applicable to all distance sales of PULLCAST products starting in PULLCAST.eu website, including with telephone, email or any other relevant communication and support provided by PULLCAST sales assistants (customer service); The use of the distance sales service described herein is reserved solely for customers. The term “Customer” is to be understood as any registered company who enters into a legal transaction for purposes that predominantly are inside his trade, business and profession. The resale, rental or transfer for commercial or professional reasons of products purchased on the Site are allowed; All purchases made through PULLCAST official agents (listed on PULLCAST.eu) have each of their sales Terms and Conditions apply; PULLCAST reserves the right of deciding the nature of a legal transaction between PULLCAST and what is considered an “end customer” (an individual consumer); PULLCAST may modify these General Terms and Conditions of Sale at any time. Therefore, the Customer is asked to accept the General Terms and Conditions of Sale in force at the time of purchase, a copy of which will be sent to the Customer to the e- mail address provided by the Customer; These General Terms and Conditions of Sale are published on the Site for the Customer's knowledge, store and reproduction; It is understood that by placing an order on the PULLCAST.eu website, or directly with a Sales Assistant (an official brand employee, with an official PULLCAST email under the info@pullcast.eu address), the Customer fully and unreservedly acknowledges and accepts these General Terms and Conditions of Sale, which form an integral and substantial part of these recitals; These General Terms and Conditions of Sale do not govern the provision of services, or the sale of products by subjects other than PULLCAST, even in cases in which they are presented on the Official Website via links, banners or other hypertext links. Therefore, before placing an order and/or purchasing products and services from subjects other than the Vendor, the Customer is invited to check the conditions of sale applied. In no case can the Vendor be held liable for the provision of services by third parties;
Website Images
PULLCAST strives to represent every piece as accurately as possible in our website and every channel although every PULLCAST item is handcrafted and unique so we can guarantee that every item is an exact match to the product as displayed on screen.
Specifications
All product information and technical specifications available at www.pullcast.eu should be used merely for guidance. PULLCAST doesn’t accept any responsibility for small deviations or omissions.
Information we Collect
Across our web platforms, you will be presented with the opportunity to sign up for newsletters, submit your information to access content such as prices, technical information of our products, and apply for eligibility to certain events and special campaigns. The type of information collected on those pages generally includes but is not limited to: - Email address - Name - Job title - Location - Company name - Phone Number - Address - Country Based on the information you provide to us, we may create or append other information to your profile in the interest of better serving you (for example, your interests). As is the case with all data we collect, this will be kept private and for our business purposes only. How long will we keep your information? We will keep your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with us) for as long as is necessary to provide support-related reporting and trend analysis only. If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also keep hold of some of your information as required, even after you have closed your account, or it is no longer needed to provide the services to you. Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose, (if you have consented to receiving them) for as long as you do not unsubscribe from receiving the same from us.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, PULLCAST uses "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. How are cookies used? Cookies are partly used to optimize and simplify things for you as a visitor. For instance, the contents of the shopping cart and partly for intern statistics on the use of the website. Furthermore, it is possible to ask the system to save your own delivery information when you visit next time. Do you wish to delete that information at a later time, you can do it through the settings on your computer. Information and usage of cookies According to the law on electronic communication all who visit a website with cookies be informed on the following: •The website contains cookies •How those cookies are used •How cookies can be avoided Log statistics www.pullcast.eu also uses cookies for log statistic and marketing. That means that a statistic system gathers information which can show a statistical picture of how many visitors we have on our website, where they are from, and where the visitor on the website leaves the website etc. The log statistic have the purpose to optimize the website and its functions to your advantage as customer. How you delete cookies If you wish to, the created cookies can be deleted. In Internet Explorer you do the following under menu: “Functions” -> “Internet settings” -> “Delete cookies”.
Security
The security of your Personal Information is important to us but, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. PASSWORDS Your account information is password-protected for your privacy and security. PULLCAST will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window to help ensure that others cannot access your personal information. Our commitment to the security of data To prevent unauthorized parties from accessing your data and maintain the accuracy and cleanliness of our own data while ensuring the correct use of it, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our data belong to Covet Group Properties, it means that we share and provide your contact with our direct partners MENINA DESIGN GROUP HOLD and COVET GROUP, such as DELIGHTFULL, BRABBU, KOKET, MAISON VALENTINA, LUXXU, LUXXU HOME, ESSENTIAL HOME, PULLCAST, RUGS’ SOCIETY, COVET HOUSE, BOCA DO LOBO, CIRCU. Specific Issues for The Disclosure of Personal Data To Third Parties MENINA DESIGN GROUP HOLD and COVET GROUP respects that the personal data you have provided us is confidential. With that in mind, we will not disclose your personal data to other third parties without obtaining your permission first. How to ask us to delete your data? If you would like to unsubscribe from our communications at any time, you may do so in the footer of any of our emails. If you would like us to delete your information entirely, or request the information we store about you, contact Helder Moura, PULLCAST’s Marketing Director, at hmoura@pullcast.eu. Otherwise, by continuing to interact with our emails and services, you provide us with permission to manage and use your data as described above.